Alia starts to hyperventilate and panic due to the lack of oxygen in the elevator. Travis succeeds in opening the doors, but finds that they are stuck between floors. He is able to punch through the drywall and, working together, the pair are able to access a bathroom. Alia thinks that she should call her parents to assure them of her safety, and Travis affectionately describes his brother, Hank, and his baby sister, Jesse. 

Jesse reminisces about her brief relationship with Hank, recalling that he left for college when she was 4 years old. She has fond recollections of his running through their apartment with her on his shoulders, and feeding her pickles while telling her that they were cookies. She plays the tape on the answering machine, and hears a garbled, broken message that was left by her brother, Travis. A girl’s voice, breaking with emotion, is heard in the background. She mentions the word “Ayah” in her message before the tape stops.