Bel shows Jani a map room that contains an enchanted atlas that reveals the location of artéfacts, magical items that channel a suminaire’s magic so they can use it safely. Alastair, the maître, is looking for them and moving the hotel to the places where they are hidden.

Bel tells Jani that the guests are unable to remember the hotel after they leave. In contrast, the workers are unable to remember their home once they sign a contract, and they are not allowed to leave. Panicking, Jani goes to find Zosa, who is singing on stage. At the end of her set, Madame des Rêves turns her into a bird and puts her in a cage.

Jani enters a forbidden hallway in search of her sister. Through a door, she sees Yrsa removing one of Red’s eyes and turning it to porcelain. She runs away and goes through the next door, which is Alastair’s office. He pulls out her contract and notices Bel’s mistake. He amends the contract with his enchanted purple ink to make Jani forget her home, her sister, and her own name.