In Section 2, Willink discusses essential principles for effective leadership, including the importance of competence, building trust, establishing relationships, embracing Extreme Ownership, and the value of influence and respect.

“Be Capable and Ask for Help”

Willink emphasizes the need for leaders to understand the tasks and equipment used by their team members, even if they’re not experts in every aspect. Leaders should be familiar with their team’s work and not hesitate to ask for help or clarification. Showing willingness to learn and engage with the team’s activities not only enhances a leader’s capability but also earns respect and trust from the team. Willink warns that leaders should not let ego prevent them from seeking help; this can impede both personal growth and team effectiveness.

“Building Trust and Relationships”

Trust forms the bedrock of any successful team, according to Willink. He outlines strategies to build trust both downwards and upwards in the chain of command. Trusting team members with responsibilities and allowing them to make decisions fosters mutual respect and confidence. For upward trust-building, honesty and performance are key. Leaders should communicate truthfully with their superiors, even if it means conveying unpleasant truths. To establish credibility, they should perform their duties effectively.