Conway waits while he watches a group of men approaching him and the other passengers. When they get close enough, Conway moves toward them, noting that some of the Tibetan men are carrying a chair with a robed man sitting in it. The robed man dismounts and greets Conway in English, telling him that his name is Chang and that he is from Shangri-La. Conway explains their situation, and Chang introduces himself to the others. Mallinson is rude, demanding that Chang arrange a way for them to return to civilization, but Chang maintains a kind and dignified demeanor, inviting everyone to Shangri-La. As the group hikes the mountains, the group from the plane struggles to keep their breath in the high altitudes, but Conway relishes the thin air. As they approach a tall mountain that Conway admires, Chang tells him its name is Karakal. Mallinson expresses his anxiety about where they are going and what they will do, but Conway comforts him by explaining that they do not have another course of action. Conway helps tie ropes around everyone for protection as they move onto a narrow path along a mountainside, but, after the path, Shangri-La comes into view.