Ownership and accountability are both important concepts in The Oz Principle. How do the authors present the difference between these concepts? Explore examples from the book that illustrate this.

What rhetorical techniques do the authors use to provide a case for why their methods work to improve organizational culture and efficiency?

The authors’ approach to workplace culture often emphasizes the role of leadership in either creating or solving problems. What is the role of the non-leadership employee in this text?