This phrase refers to an organizational and individual quality that involves embraced ownership for circumstances and accountability for achieving results. It means being on the accountability side of “the line between victimization and accountability” (44).

The authors define this as “a personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving desired results—to See It, Own It, Solve It, and Do It” (78). A key element here is that it is a personal choice, which means that it is made independent of context.

This is a way of viewing the past that the authors contrast with the view of those stuck in the victim cycle. This is intended as a positive method for evaluating the past to measure it against goals, make adjustments, and recognize achievement.